Privacy Policy

Since CBFTrade takes your security and privacy very seriously, we may request some information for the purpose of providing our services to our investors. The company is committed to the policy of non-disclosure of any of the information supplied by you, the investor, to any third party. However, CBFTrade shares information with the associated firms and banks in order to deliver the product and services you need for trading. We offer you this privacy policy so you would be aware of how we keep the privacy of your personal information, financial and other non-public information safe. Your data is accessible only by our employees whose work requires the supply of such information to enable them to provide the necessary services for our investors. CBFTrade guarantees that your personal information will not be sold, rented or traded with without obtaining explicit consent from you, and it is only done in accordance with the privacy policy. We are committed to maintaining the privacy of all visitors and users of this site. Please read the following privacy policy to understand how to use and protect the information that you provide us with. We use your personal information in accordance with this privacy policy only. When needed, the privacy policy will be updated to accommodate the laws and changes of our operations and practices and to ensure that it remains up to date. By using this site, you allow us to use your personal information as described below. CBFTrade values your security, so we advise you to always remember to log out completely from your account as soon as you leave your computer or you stop trading. You should make sure to never share your password or any of your account’s details with anyone.

Personal information required

Joining CBFTrade requires you to provide us with some personal information such as full name, home address, date of birth, phone number and email address. Additional information and documents might be required under various regulations and in accordance with any policies or laws, such as occupation, marital status, proof of identity, a copy of your ID or passport, a copy of a recent utility bill, a copy of a bank statement of the last 3 months and a copy of your credit card or any payment method used. Should you send a copy of your credit card, please make sure you hide the CVV number and the number of your credit card, leaving only the last four digits, both from the front and back. You can send the required information and upload the required documentations directly through our application. We collect the required information to operate our services and provide current updates and opportunities that we believe may be relevant to you and can help develop your account. They are important to prevent fraud, defend legal rights and for the purpose of compliance with any regulations regarding the services CBFTrade provides. CBFTrade privacy and policy allows us to disclose your private information, as required, to credit reference and fraud prevention agencies if any suspicion or fraud arise regarding the trading platform by you.

Use of Cookies 

Cookies are small files of information, which often include a unique identification number or value, which is stored on the computer's hard drive. They are used in many sites on the internet, and you should be able to enable them from your browser’s settings.

Please note that you may not be able to access some parts of our site if you disable the cookies, especially the secured areas of the site. To take advantage of all the services we provide in our website, the cookies must be enabled.

Communications

Unless otherwise is indicated for a particular service, communications or any material of any kind that you e-mail or transfer through our services, including information, data, comments, questions or suggestions will be treated as non-proprietary and non-confidential. In no case will we be liable for any costs, damages, expenses or any other obligations rests with you as a result of our monitoring activities. By accepting this agreement, we are granted the license to use your communications in any way we think fit, either on the site or elsewhere, with no liability or obligation to you. We are free to use any idea, concept, know-how, technology or information contained in your communications for any purpose, including, but not limited to, the development and marketing of products.

Amendments to the policy

From time to time, we may update this privacy statement. You are recommended to review the privacy policy on a regular basis to be updated, and required to accept the privacy statement electronically on the website.

If you have any questions that this statement does not address, please contact our customer service representatives.

*When opening an account, the customer automatically agrees to the above terms and conditions.

How to Contact Us

For any questions or queries, you may email us at support@cbftrade.com , or you can contact us via live-chat. You may also contact us through one of our management centers with your concerns at the following address: DULCIMAR SA UK LTD address Office 32, 19-21 Crawford Street, London, England, W1H 1PJ

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